Returns Policy
- If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Umadawa Online Store website Return request must be raised within 7 days from the date of delivery.
- For warrantied products after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty.
- Food Items ad live stock are non-returnable.
Valid reasons to return an item
- Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
- Delivered product is incomplete (i.e. has missing items and/or accessories).
- Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
- Delivered product is does not match product description or picture (i.e product not as advertised)
- Delivered product does not fit. (i.e. size is unsuitable)